Important Booking Information

Pricing Notes

As prices are fixed by the relevant provider and are subject to change, we reserve the right to amend advertised prices at any time.  We also reserve the right to correct errors in both advertised and confirmed prices and other website information.

We endeavour to ensure that all the information and prices we advertise are accurate, however occasionally changes and errors occur and we reserve the right to correct prices and other details. You must therefore check the current price and all other details relating to the arrangements that you wish to book before your booking is confirmed.

A small tourist tax may be payable directly to the provider in resort. A fee will be added to the booking price for those wishing to pay by Mastercard, Visa or Amex. We do not add any additional fees for those wishing to pay by bank transfer, debit card or cheque.

Exclusive offers, price reductions or value added inclusions cannot be used in conjunction with any other offer or discount (unless otherwise stated), are subject to availability and may change or be withdrawn at any time without notice. Such offers will be confirmed in writing at the time of booking and cannot be applied to bookings made previously. Any offers such as lift pass or free group places have to be confirmed at time of booking. These offers cannot be applied following a booking.

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Accuracy of Information

As we sell holiday arrangements on behalf of the providers concerned, all property descriptions are provided by them. The provider will change their property descriptions from time to time and we strive to keep our site updated using the latest description. This, however, cannot be guaranteed and regrettably errors do occasionally occur.

Because we only use the information provided by the provider, we have no responsibility for the accuracy of this information or errors in any documentation, except where those errors were made by ourselves. Property descriptions can be updated at any time - you must therefore check all details of your arrangements with us prior to booking.


Any images used in our advertising have been provided by the provider and should be used for illustrative purposes only; we strive to keep the images as up to date as possible, but they may not be an exact representation of the accommodation due to recent refurbishments or re-designs. For accurate information regarding chalet facilities, layout or decor you must speak to one of our travel consultants.

We do not rate any of our properties with the exception of hotels which have been rated in accordance with local rating schemes (which may differ from the rating system in your home country). Any ratings or comparisons provided on this website or through correspondence with our travel consultants, is to be used for guidance purposes only and is not an official rating of the property. We recommend that you reference the official resort tourist office website for up to date and accurate information.
The term ‘luxury’ on our website, literature and correspondence in reference to our properties and services is used to highlight that we feature properties within the higher end of the alpine travel market. The term ‘luxury’ is not used as a rating and is for indicative purposes only.

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