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Pre-arrival Concierge

We don't just want the holiday you book with us to be great; we want it to be your best yet. After all, holidays are the most precious time of the year and we don't want you to waste a single minute. 

Skiing trips booked with us involve so much more than simply staying in a beautiful chalet; we'll go the extra mile to make your holiday uncompromisingly unique and totally tailored around you. The secret lies in expert advance planning - we do far more than just book your accommodation. We've spent years building up an address book of tried and tested partners and can arrange your flights, transfers, ski lessons and much, much more. The best bit is you'll pay nothing for this service - it's our treat to you as an Oxford Ski Company client. No membership fees, no minimum spend, just dedicated, expert concierge and assistance in the lead up to your departure.

Always dreamt of having your own butler service? Want to make sure the chalet's got your favourite whisky? Perhaps you're worried you won't be able to get the same baby food brand out there? Or maybe you'd like us to organise a post-ski massage and pampering session? When it comes to food, our chalets and hotels cater to individual tastes and we can organise anything from elaborate six course dinners, to gourmet BBQs, après-ski cocktails and mountain picnics. Prefer to eat out one night? We'll recommend some local restaurants and book you a table.

We'll take the headache out of the holiday planning process, saving you time, booking it all on your behalf and offering infinite amounts of free, impartial and up-to-date advice. We're passionate about exceptional customer service and believe it's the little things that really make the difference.


Private Airport Transfers: Let someone else carry the luggage. We'll arrange for you to be met at the airport and taken to your chalet/hotel in luxury vehicles with bottled water and refreshments on board (on request).

Return flights: Via our ATOL holder flight specialist partners, we'll search the best fares and schedules for First class, Business class, Club class, Economy or low-cost airline flights from any destination.

Private Jets: We can charter a jet for you from your closest airport direct to your destination.

Helicopter transfers: Fly direct to your chalet or hotel, or the nearest heliport.

Ski Guiding and Instruction: We work closely with the best ski schools and guides in every resort and can organise anything from group tuition to private lessons for all ages and abilities, booking lessons and arranging meeting times well in advance.

Private Chefs:  Many chalets offer excellent full catering as standard but we can tailor this around your needs, devising a specialist menu for you or catering for a specific event or special occasion. Early children's suppers ensure the little ones get to bed on time and if you'd prefer to eat out, we'll book a restaurant for you.

Travelling with children: Fully qualified and experienced nannies can be booked to look after your children throughout your stay on a full time or flexible basis. Babysitters can be arranged for evenings out and we'll organise any children's equipment you need, from cots to buggies, nappies and baby food. Many resorts also offer crèche facilities.

Beauty Therapy/Spa: Enjoy a massage or beauty treatment in the comfort of your chalet or hotel. Many chalets have incredible spa facilities including swimming pools, saunas, hammams and hot tubs. Ask our team about yoga retreat weeks. We can also hire a personal trainer for you.

In House Ski and Boot Fitting Service: Avoid the hassle of trudging down to the local ski hire shop when you first arrive in resort and pre-order your ski equipment and the sizes that you need. The Oxford Ski Company can arrange for skis, poles, snowboards and boots to be brought to your chalet and fitted in house.

Activities: Ice driving, husky sleighs, candlelit toboggan rides, heli-skiing...the only limit is your imagination! How about a live band playing in your chalet?

Chauffeurs and Prestige Vehicle Rental: Allow your private chauffeur to drive you to and from the lifts, resort centre and airport or alternatively we can hire you your own luxury 4x4 or SUV for the freedom of being able to drive yourself.

Any other requests? Nothing is too much trouble for us to arrange and we love a challenge so please just ask.